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Cross-Cultural Intelligence

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About Author

Meet Dr. Sukhsimranjit Singh

A globally recognized expert in cross-cultural communication, negotiation, and dispute resolution. A JAMS Panelist and Founder of Singh Academy, he recently served as Director of Global Development at the Weinstein International Foundation and previously served as Managing Director of the Straus Institute for Dispute Resolution at Pepperdine University Caruso School of Law.

Over more than two decades, Dr. Singh has trained over 10,000 students across 30+ countries, bringing a rare combination of academic rigor and real-world, boardroom-tested practice to everything he teaches. His work has been recognized internationally, including the Cloke-Millen Peacemaker Award and a Gold Medal from the Judiciary of Brazil — honors that reflect his impact on how people and organizations resolve conflict across cultural lines.

Cross-Cultural Intelligence is the culmination of this work: a practical guide for leaders who operate in a world where cultural fluency isn't optional — it's the difference between a failed negotiation and a lasting agreement.

Global Perspectives

Expert insights from diverse cultures and industries

Cultural Wisdom

Navigate complexity and drive meaningful collaboration

Better Decisions

Build empathy, trust, and inclusive leadership all in one book

What Cross-Cultural Intelligence Is About

Conflict doesn't stay contained — a misread signal, a cultural blind spot, a miscommunication in a high-stakes moment, and suddenly it's a strained relationship or a failed deal. Drawing on 25 years mediating disputes and training leaders across 30+ countries, Dr. Sukhsimranjit Singh distills a field-tested framework for reading culture, navigating conflict, and turning difference into your greatest advantage — built for executives, mediators, legal professionals, and anyone tired of watching good conversations go sideways.

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"Uniquely insightful, practical, and thought-provoking!"

Judge Daniel Weinstein (Ret'd.), Founder, Weinstein International Foundation
Cross-Cultural Intelligence: Tools And Wisdom for Leaders, Decision Makers & Problem Solvers
  • Cross-Cultural Intelligence: Tools And Wisdom for Leaders, Decision Makers & Problem Solvers
Cross-Cultural Intelligence: Tools And Wisdom for Leaders, Decision Makers & Problem Solvers

Cross-Cultural Intelligence: Tools And Wisdom for Leaders, Decision Makers & Problem Solvers
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Cross-Cultural Intelligence: Tools And Wisdom for Leaders, Decision Makers & Problem Solvers

Softcover

Praise For Cross-Cultural Intelligence

"
Brilliant and powerful storytelling by one of India’s best leaders in the field of global dispute resolution.

AMARJIT SINGH CHANDHIOK

President, Madhyam Council for Mediation and Conflict Resolution; former Additional Solicitor General of India

"
“Dr. Singh has established himself as a world-leading expert in the field of cross-cultural communication and dispute resolution. His new book is a masterful distillation of more than twenty years of academic and practical experience. It’s a must-read for anyone who is interested in working with people who approach the world from a different lens, whether that be related to geography, race or ethnicity, or even different segments of the same organization.

RICHARD BIRKE

Senior Vice President, Executive Director, JAMS Institute; Chief Architect, JAMS Pathways

"
As a former director of the University of Missouri Center for Dispute Resolution, I wholeheartedly recommend this book. Dr. Singh brings his craft and knowledge of the cross-cultural world to this much-needed book. The book belongs on your shelf and at your desk.

ROBERT G. BAILEY

Assistant Dean Emeritus, Senior Fellow CSDR, University of Missouri School of Law

"
Drawing on a remarkable career spanning cultures, classrooms, negotiations, and conflict-resolution settings around the world, Dr. Singh offers an insightful and highly practical guide to cross-cultural intelligence. This book challenges readers to examine the hidden assumptions that shape how they communicate, make decisions, and manage conflict, while providing the tools needed to build trust across differences. Essential reading for leaders, negotiators, mediators, and anyone seeking to work more wisely and effectively in an interconnected world.

SHAPHAN ROBERTS

PhD, Senior Mediator and Trainer, LAPD

"
Dr. Singh doesn’t just explain cross-cultural conflict, he gives leaders a working framework to actually resolve it. Essential reading for anyone leading across professional divides, in healthcare or anywhere else.

JEFF STUART

MD, MBA, Former Chief Medical Officer, Washington Health; Founder, Rxsolve

"
Uniquely insightful, practical and thought-provoking

Judge Daniel Weinstein (Ret'd.)

Founder Weinstein International Foundation